We had a great experience with Rondo. The pool is wonderful; everyone was super courteous and helpful. Especially our Customer Care Rep who I emailed quite often; she was amazing, helpful, and super informative. She made the experience even better and walked us through each step of the process, even when we were annoying. I hope she get recognized for her efforts and great customer service.
The Kyle Family
I wish to take this opportunity to express my thanks and appreciation for the way your organization and especially my project foreman, Mr. David Furman, ran and completed our pool project. Ever since moving to Arizona, I have been attracted to the Rondo Pool business. I guess because it is a family business and I favor that type of attention to detail. So, when my wife and I decided to refurbish our pool, Rondo Pools was our first choice. From the very onset, Dave Furman gave us his undivided and professional attention. The costs and amenities available were presented at a most professional level. As I am very interested in the details of the construction process, i.e. how this is done, how that is located, etc., I must have been at times a total pain in the neck to Dave and his crews. But, they always allowed me to ask questions and gave detailed answers without complaining. I appreciated that. All of the subcontractors were very skilled. They arrived as scheduled, completed the job in a timely fashion and left the premises clean. Again thanks to you, your organization and Dave for a very good experience and a beautiful pool. We are enjoying it very much.
The Mallett Family
We purchased a lot to build a new home, and even before ground breaking we contacted three pool builders in the Phoenix are to give us some ideas and an estimate. Rondo was the only company that offered to meet us at the property to discuss this with us. The sales rep was knowledgeable, and he was excited. We discussed our needs and he gave us some options/opinions. Two days later we had a 3D pool plan that we just loved. We never looked back from that point. What a great company to work with, from the first time we met at our lot to the day Rondo did my new pool orientation. Seldom am I completely satisfied with the product, and the customer service of a company. During the process we had the pleasure of working the CEO of the company, which isn't all that common in business today! I would highly recommend Rondo pools to anyone considering building a pool. Ours is a "spool", and I have no doubt we were treated the same as any customer building a pool 3 times the size of ours. Ask for Pete to be your construction supervisor; GREAT COMPANY!
The Miller Family
We just completed our pool remodel with Dave Furman at Rondo Pools. I got estimates from 5 major pool builders in the valley before deciding on Rondo. We love our new pool! This was an average dollar project at $15k but we never felt our small job was less important than a big high dollar one. More importantly the process was the easiest remodel project (new kitchen, floors; doors in a year) I've done to date on our home. I'm sure this is thanks to Dave and keeping the project on track. This is our seasonal home and I was concerned about monitoring this project from Chicago but it turned out quite easy to accomplish with Dave in constant contact with me and updates. I'd recommend Rondo pools to my friends.
The Rhonda Family
Very Satisfied Customer – We had a new pool and spa built by Rondo pools this spring. From the very beginning we were treated with professionalism, friendliness and caring for what our dream pool should be. Any concerns we had both during the construction and afterwards were immediately looked after with the same professionalism we received from the very beginning. We love the pool and spa. It turned out better than we envisioned. If you want a first class job done by a first class company you are at the right place with Rondo pools. We highly recommend the great company.
The Smith Family
I wanted to share my experience dealing with Rondo Pools. My wife and I have looked at several large and small pool builders and Rondo Pools came up with a design we dreamed of. Your entire team provided us with excellent customer service and Kudo's goes to Raphy (Avakian) for all his hard work with the pool design. The 3D program Raphy used was an excellent tool to give us a vision of what the pool would look like. I have recommended Rondo Pools to my family, friends and neighbors.
The Yerby Family
Thank you once again for the hard work your whole team put forth to transform our backyard into the retreat we envisioned! From our very first meeting with your sales designer, the design process was a pleasure and the attention to details and our goals well understood. Your superintendent kept the entire process moving forward and was always available to answer any questions when needed. We felt very informed during the building process and thrilled the project completed on time. Our home is now complete with a gorgeous Rondo backyard including pool, spa, water features, fire-pit and travertine decking... and we are loving it!
The Benton Family
We recently purchased a pool from Rondo. We looked at a few companies and were the most impressed with Rondo and designer Raphy. He really impressed us with his design and presentation. The build went smoothly even with all the rain we received in the area. They even were able to work around the landscaping work that was being done in the backyard. Our Customer Care Rep was always quick to respond to any question we had. We have a house in a new housing development and the new home counselor has even sent prospective buyers over to look at our new pool. We would definitely recommend Rondo to anyone looking for a pool.
The Brad Family
Good Investment, Great Company! – Thanks to Rondo our pool and backyard landscape is gorgeous! We can't say enough about the wonderful people at Rondo who created our sanctuary. They were prompt and communicated with us throughout the process, addressing all concerns during and after construction. All work was done skillfully and with care to keep the area relatively clean throughout the construction. This is truly a company with integrity.
The Ford Family
Just wanted to take a moment to say how happy we are with our new Rondo pool. From the initial design to the final completion, every inch of the way was professional. The workers sent to do the job were excellent, caring about their work ethics and most importantly friendly and respective of the property. Any unforeseen complications were handled without any cause for delay and thus the pool is outstanding. Once again…Thanks!
The Goldstein Family
We love our Rondo pool. From the day we entered the showroom we felt instant confidence in selecting Rondo as our pool builder. Our salesman listened to our desires, me liking the square designs and hubby liking curved lines, offers up a challenge yet we were provided a design we both loved with some added features we had not even considered. There was never any pressure to make a decision and he readily made modifications until we were satisfied. Having built pools in previous homes we were ready for delays but Rondo kept constant communication with us throughout the entire construction. We knew who would be coming and when and the pool was completed in 5 weeks. The quality of the pool was top notch. Even one of the inspectors remarked on the quality workmanship compared to other pool builders. We agree! Rondo builds an affordable quality pool and we have readily referred friends and neighbors to be sure to check out Rondo if they are looking for a pool.
The Houle Family
We were very pleased with the pool put in by Rondo Pools. From the very beginning, our experience with our salesman/designer Bryan was excellent. We had other pool companies come out for estimates and ideas, but the design and the price given to us by Rondo was the best. Bryan had excellent ideas for the design of our pool and deck. The work started when they promised, and we were kept up to date with the progress of the pool. They told us a date to expect to be swimming, and sure enough we were actually swimming before that promised date. The construction team and our project superintendent Pete were very professional and always showed up when they said they would. If we ever had questions, a call to Pete was always returned in a timely manner. Also, as much as can be expected with such a project, they always cleaned up as much as possible after each visit to our backyard. Overall a very good experience, We would recommend that anyone looking to put in a pool should definitely consider Rondo Pools.
The Kette Family